Also, heaven forbid I chose to leave my phone at home during the work day to remove distractions and increase productivity. This is now impossible thanks to your careless, flawed, and authoritarian implementation of MFA. This forced feature is trash. There are other ways to log into Xero, using your backup email or the security questions, so if you don’t have your phone handy, you’ll always be able to log in to Xero.

The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. App Store Preview. Description At Xero, protecting your data is fundamental to everything we do. Sep 28, Version 1. Go to the inbox for your new backup email address and open the email from Xero.

Enter the code shown in the email, then click Confirm. The backup method options are: Use a backup email address. Answer security questions. Click Finish. In your account settings screen, click Set up next to Multi-factor authentication. Follow the steps on screen to set up MFA again.

When prompted, choose the backup method you now want to use. When prompted, enter your new security questions and answers. Ensure that your security answers are five or more characters. I am stuck in a loop and can’t contact them. This authenticator should probably be an optional feature. Heck, some people might pay extra for that. I want to cancel my subscription at this point. I have TFA enabled on half a dozen other sites and apps i use, and none of these require a secondary app to get the job done, or a backup email address.

Still, it did perform as intended and get me set up on the first try. I would also like to voice my disdain for this choice, and to propose a solution. Making people download an additional app even IF they opt not to use yours just to use your service is excessive when less demanding measures can yield the same benefit. Hi Evan, thanks for your comment. I have shared your thoughts with my team.

You can find more information about adding a backup email here. Hi Jon, so sorry that you feel MFA takes away what was nice and easy with using Xero but we believe that it significantly reduces the risk of unauthorised access to your account and data, which is incredibly important.

If you do not wish to download another app on your phone, you can install an authenticator app on your desktop. At the end of the 30 days or if you log in with a new device or browser , you simply need to re-authenticate and click the pause for another 30 days button. Even my bank does it using a text message. Hi Steve, MFA enabled significantly reduces the risk of unauthorised access to your account as the attacker because it uses at least two different factors: something you know your password and something you have mobile device , before you can access your account.

This second layer of security is designed to prevent anyone but you from accessing your account even if they know your password.

You may find this article interesting. Horrible and stupid. Your feedback has been shared with the rest of the team. When will MFA become compulsory in Ireland? If you need some help, this troubleshooting article will also come in handy. If you still have questions, please reach out to our support team, who will be more than happy to give you a hand. Costing me time and frustration to do something I already do.

Terrible idea. Might start looking for alternatives accounting software Vas I have only Just got this and it is anything But easy to access. We have a number of troubleshooting tips here. Alternatively, if you still need a hand, please drop us your email here and we will get in touch with you directly to give you a hand. MFA, utterly ridiculous and un-required. Any other recommendations for alternative software?

This is BS. Just setup an account and forced to go though this inconvenience. Stop forcing shit down customers thoats. If you need any help getting MFA set up, please reach out to our support team.

Your email address will not be published. Save my name and email in this browser for the next time I post a comment. Posted by Suzy Clarke. A global change to protect your business MFA is a log in verification process that goes beyond typing in your username and password.

Popular this week. Implementing MFA significantly reduces the risks of hackers gaining access to your account, even if they have your email address and password.

To help you best secure your Xero account and keep your financial information secure, WK Advisors and Accountants have broken down the process into 3 easy steps for you. Now, you need to choose an authentication app. You can use the Xero Verify app, or if you already have an authentication app, like Google Authenticator, you may use that instead.

Follow the instructions on the screen by downloading the Xero Verify app on your smartphone.

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What is xero verify – what is xero verify.Data safety

 
She would need my email too? You can also find some troubleshooting tips here. Is there any way this can be changed? Latest product news — November It is a pain. Setting up your backup email or security questions means you will always have access to your Xero account. Just one easily guessed password can stop your business in its tracks.

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What is xero verify – what is xero verify.Why we’re securing your account with Multi-Factor Authentication | Xero Blog

 
At Xero, protecting your data is fundamental to everything we do. Just one easily guessed password can stop your business in its tracks. So Xero has put an. The Xero Verify app is simple to use. You can receive push notifications for fast authentication, instead of having to open the app and enter a code into Xero. Xero Verify allows faster and easier logins by sending a push notification to your phone each time you login to Xero which you can then tap to. Once the Authy authenticator app has downloaded, open it. If it asks for your country and phone number, enter this information and click “Next.” Enter your. When the user logs into Xero, an authentication code must be entered from the authenticator app. Authentication may be entered either each time.❿
 
 

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